I found this site on Google searching for a solution to this problem & since I am a Dell customer, I figured this was a great place to receive qualilty support.Īny help, I'd greatly appreciate. and by the website I received it from, it says not to do anything until I get better guidance on a community suited to help solve Malware viruses and post the log from the HiJackThis in a post & that I'll be informed on what to do next. However, I noticed that whenever I go onto Google, I am still having the redirect problem. So I ran Malwarebytes and clicked on "REMOVE" when it was finished so it could remove the 12 objects found that were infected. So as advised by other forums for other users, I downloaded HiJackThis & Malwarebytes. As I was doing that on Google, I realized that there was a link in between the redirect, it read ABCJUMP! Now as I'm getting information, I come to understand that this ABCJUMP is a form of malware virus on the PC.
Don't have these issues on other user accounts) and I figured I'd try to google the issue.
Eventually I figured that something was the matter with my PC (my user desktop at least. As this continued to happen, my Firefox browser would regularly "crash"- no warning. I've noticed about 5 days or so ago that everytime I go onto google and type a keyword/phrase and click on it I get redirected to a completely different site unrelated to the topic I was searching for.
I wanted everyone to know that so that when it comes time for help, I can be helped in the best way possible with as little confusion as possible. I comprehend the techonological aspects of computers like I comprehend rocket science. Hello everyone, first off, I'm new to this forum & have 0% clue of what I'm doing.